Know what to automate before committing to an implementation.
Map one repeated workflow, define its baseline and constraints, decide what should be automated or left manual, and leave with a fixed-scope pilot decision.
Operations leaders with several possible AI use cases
Teams that need feasibility, risk, and scope before a build
Agency partners preparing a bounded client implementation
Buyers comparing standard automation, AI assistance, and manual control
Problems this can address
The team has ideas but no ranked use case or measurable baseline
Data, access, provider, and integration constraints are not documented
A vendor proposal jumps to tools before defining the operating workflow
Leadership needs a clear pilot decision and boundary
Deliverables
What the scope includes
Current-state workflow and bottleneck map
Baseline definition and input/system inventory
Data, integration, privacy, and failure-risk review
Use-case scorecard and target architecture
Pilot acceptance criteria, timeline, and fixed-price proposal
How this engagement works
Each stage has a decision and a documented output.
1
Collect a non-confidential workflow brief
2
Review the process, inputs, systems, users, and risks
3
Compare assist, automate, and do-not-automate options
4
Deliver the decision pack and walk through the recommended next step
Qualification
A named owner can explain the current workflow
Representative examples and approximate volume exist
A reviewer is available for one or two working sessions
There is a plausible budget and owner for a successful pilot
Evidence required to publish results
A sanitized sample assessment artifact
A versioned scoring and risk template
A documented decision and pilot scope
Permission before any assessment result becomes public proof
Common questions
Can the assessment conclude that we should not use AI?
Yes. A useful result may be standard automation, process cleanup, better source data, a smaller assistive tool, or no build. The assessment is a decision product, not a pretext for implementation.
Is the assessment fee credited toward a build?
Not automatically. Any commercial credit must be written into the proposal so scope and incentives remain clear.